About Us

www.UKbuyzone.co.uk is a trading name of The Magic Toy Shop Ltd. We stock a wide variety of products for the customer who is looking for a quality at affordable prices.

Our goal is to provide customers with a hassle - free on-line shopping experience.

We aim to give everyone, whatever their age, the best service possible and welcome feedback from our customers on all aspects of their shopping experience.

All our products are in stock ready to be dispatched immediately from our warehouse in Edenbridge, Kent.

Company address and registered address

The Magic Toy Shop Ltd
Unit 6 Edenbridge Trade Centre
Hever Road
Edenbridge
Kent
TN8 5EA
UK

VAT Reg No: GB 981 0207 38

Company Registration No: 6817660

DELIVERY

We aim to despatch your order the same day if it has been paid by 4pm or if paid after that, it will be dispatched within the next working day. Our standard delivery service takes usually 2-5 working days, add an extra 1-2 days to remote areas /excluding weekends and bank holidays/ to UK mainland addresses , where in 80% of the cases the order will be received within 1-2 working days. The express delivery service takes usually 1-2 working days to UK mainland addresses, add an extra day to remote areas. Depending on the product the item will be shipped either by Royal Mail or another courier company.

Weekends and Bank holidays are non-working days and if your order has been dispatched on Friday by an express  service, it will be due for delivery on the following Monday.  Once your order has been dispatched, you will receive a notification e-mail if you have provided an e-mail address.

We can dispatch orders to most European countries - for prices, please check each individual product.

RETURNS POLICY

Please inspect all items immediately upon arrival. If they are damaged you should refuse delivery or declare it as damaged when signing, then contact us on info@themagictoyshop.com to explain the situation.

If for any reason you are not happy with your choice, please contact us to register a return.

Goods must be returned within 14 days of receipt and must be returned in their original packaging and in original re-saleable condition. Please note that we are not responsible for return postage and the delivery charge on the original order is non-refundable.

Before to return an item, whatever the reason, please contact us first via e-mail info@themagictoyshop.com   to obtain a reference number. Without such we won’t be able to accept the return.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.

 Your Privacy

Privacy Policy
This privacy policy sets out how The Magic Toy Shop Ltd uses and protects any information that you give [EKM online shop] when you use this website.

The Magic Toy Shop Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Magic Toy Shop Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Name and payment details
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To process your order and obtain payment
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting

(a) Served by us

We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

(b) Served by third parties on our websites

Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.

(c) Served by third parties on third party websites

We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Trade Descriptions Act

We have taken every care to ensure that pictures and descriptions of goods are accurate. Variations in colour and design may occur, especially with painted products. Sizes are approximate.

Safety

We carefully source our products from quality suppliers; our toys comply with European Toy Safety standards and carry the CE mark.

Many of the toys carry the logo, ‘not recommended for children under 3’ as they will contain small parts, you may be happy to give them to a younger child under parental supervision. All other age recommendations are suggested, they are for guidance only, for more help, please contact us.

Contact Us

If you would like to contact us with any enquiry, there are a number of methods you can use.

Our preferred method of contact is via e-mail; please send your enquiry to info@themagictoyshop.com . We aim to replay to all e-mails within 24 hours.

Alternatively, please give us a call on 01732 866922, Monday-Friday 9am-5pm

You can also contact us in writing to: 

The Magic Toy Shop Ltd
Unit 6 Edenbridge Trade Centre
Hever Road
Edenbridge
Kent
TN8 5EA
UK